Things to avoid when working with BPM
This article is about some of the things that contribute to frustration and failures when implementing Business Process Management (BPM)...
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CONSULTANCY
AN ABP ADVISED AND SUPPORTED DIGITISATION JOURNEY
Changes across the business world are being driven by technologic explorations and advances. To keep pace organisations, need a clear strategy which can be executed to achieve business goals. By choosing the right consulting partner business can be confident in keeping pace and seizing new opportunities.
Getting insight to the actual process is the start of any great process automation journey. Using a customer focused discovery approach, enabled by process mining, task mining and process modelling we clarify the real process, including uncovering the pain points, inefficiencies, and hidden processes.
PROCESS DISCOVERY
GOVERNANCE AND CONTROL
Optimising your e2e processes to deliver on your customers’ expectations and help achieve business goals is the objective. Through taking a cross functional enterprise design approach that balances the people, process, and technology capabilities, ABP can help ensure you are on the right track to deliver.
ENTERPRISE PROCESS DESIGN
A keystone to any process automation optimisation or transformation is the clear engagement and communication with the impacted business functions on the journey ahead. This helps breakdown the silo mentality that so often comes with processes. At ABP we strongly believe this is achieved by building a strong and integrated Centre of Excellence (COE) practice with appropriate governance that owns and drives the roadmap, with the customer and process at its heart.
CONTINUOUS IMPROVEMENT
Making process automation sustainable in your organisation is key. This is achieved through applying the three lenses of Operational Excellence: Process Management, Work Organisation and Operations management, allowing the identification and bespoke delivery of the one best way of doing things in your organisation.
GOVERNANCE AND CONTROL
BEST PRACTICE
To achieve the best outcome, organisations need to know how they are performing against a key set of measures. At ABP we apply our years of knowledge and experience on your behalf to review infrastructure, development practices and processes to provide a clear view of where you are on the process automation journey to being best in class. The result is clarity on how to accelerate internal knowledge sharing, engender a culture of discover and promote the best ways of working.
SCALING SUCCESSFULLY
Allowing the wider business population, beyond technology function, to be empowered to lead and drive digital transformation is key to scaling-up. This is achieved through deploying the right approach, tools, and training to encourage business adoption and participation, thereby enabling the business to be co-owners in their own success. This alongside a process and reutilisation mindset will ensure a successful scale up is achieved.
WHY ABP?
We have all come from the client side of making this work. At ABP we understand the challenge for any organisation is to transform the customer experience, reduce cost and achieve growth, and all at the same time. We have developed a holistic approach to advisory which rooted in the practicality of delivering change that is sustainable. We pride ourselves in building automation journeys and use cases that augment business process and deliver on business goals.
About ABP Consultancy
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Your trusted partner for process automation
ABP Consultancy is committed to bringing digital transformation strategies to life. We bring over 150 years of combined consulting experience to the table, ensuring our clients achieve their business goals through the power of automation. Irrespective of where you are on your transformation journey - discovering how automation could help your business or setting up a Centre of Excellence (COE) for process automation, you can count on us as your trusted advisor.
Join our growing family of happy customers across the globe.
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