Following the latest trends technology trends, it is clear that chatbots and Robotic Process Automation (RPA) are two of the most popular...

With the business world becoming congested with large volumes of buzz words, it can be easy for business leaders to switch off when...

Gartner has predicted that the recent turn of events has accelerated the adoption of digital technology as businesses look for new ways...

Managing customers expectations is an area that a business must place focus on as it is key to the longevity of a successful business....

Intelligent automation in simple terms is an advancement of Robotic Process Automation (RPA). It works by combining RPA and AI to create...

BPM is key for business success because it means companies can increase both their efficiency and consistency. As a result of this, costs...