Turning AI into ROI: The Agentic Automation Playbook
Wednesday 2 July 2024
9:30 am
20 York Road, London SE1 7ND
​Agentic AI is transforming the world of work and is the next frontier in the automation of business processes to boost productivity and reduce operational cost.
Speed time to value from Agentic AI, with proven methods and real-world use cases.
Join ABP Consultancy & IBM, the UK’s leading AI-powered automation specialist, for a roundtable discussion with your industry peers to see how Agentic AI is being used to accelerate customer service automation initiatives, reducing cost to serve, increasing lifetime customer value, whilst boosting Net Promoter Scores.
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As part of the session, we’ll also hear from a customer case study speaker, currently being confirmed, following in the footsteps of previous speakers from Flutter Entertainment.
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We will also introduce and discuss straightforward ways to identify projects that best suit AI adoption, helping to ensure that trials make it to production.
At this event, you will learn:
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What is Agentic AI and why is it going to become more important that Large Language models in 2025
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What are the top use cases
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How do you get started or accelerate your journey from proof of concepts to operational solutions
Who should attend
Technology Innovators
CTOs, Digital Transformation leaders and chief architects who are horizon-scanning for business performance-enhancing AI capabilities.
Heads of Data, Analytics and Management Information
Decision-making AI implementations require excellent data as a starting point. If your team is already involved in real-time data initiatives, this session will be relevant to you.
Customer Service Leaders
For those looking to continuously improve NPS and first contact resolution rates we will be highlighting a real-life AI journey to measurable success.
Speakers
Mark Robbins
Chief Revenue Officer (CRO) – ABP Consultancy
