top of page

You're invited to our exclusive breakfast event in Lisbon, Portugal


Join ABP and IBM to understand how to resolve complex customer enquires and improve first contact resolution with IBM Watson

Date: 21.09.22

Location: Intercontinental Cascais-Estoril
Avenida Marginal, 8023, Estoril, 2765-249



Jorge Soares

ABP, Founder and CEO


Mark Henderson

ABP, Head of Strategy

Matt Newton.jpeg

Matt Newton

IBM, AI, Data Science & RegTech Technical Leader, EMEA

Event agenda

9:00 am


9:30 am

The move to Hyperautomation presented by Jorge Soares

9:40 am

IBM Watson Customer Care presented by Matt Newton

9:15 am

ABP Watson Demo and client success story

10:10 am

Second Life of Automation presented by Mark Henderson

10:25 am

Round table

bottom of page