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From Intent to Outcome. GoFibre's AI Customer Service Journey

You can now watch the full recording of our webinar with GoFibre and ABP Consultancy, where Ken Topping (Chief Technology & Information Officer, GoFibre) and Mark Henderson (Chief Strategy & AI Officer, ABP Consultancy) share how AI is transforming customer service without losing the human touch. Discover how GoFibre uses conversational AI to deliver 24/7 support, how intent data reveals what customers really need, and how those insights are driving smarter journey automation — while keeping advisers at the heart of the experience. Fill in your details below to access the recording.