Why do you need Process and Task Mining in process improvement?
As the curtain falls on our three-part series, we delve into the pivotal question: Why do you need Process and Task Mining in process improvement? Let's uncover the transformative power these tools bring to the table.
Replace Gut Feelings with Data-Driven Precision:
Say goodbye to "gut feelings" and "educated guesses." Process and Task Mining usher in an era of data-driven, fact-based analysis. While statistical methods measure process capability, the need to "display the process" for a profound understanding is fulfilled by these technologies.
Consolidation and Market Trends:
Witness the seismic shifts in the industry with significant consolidations and acquisitions (Celonis acquiring PAFnow, Microsoft acquiring Minit, SAP acquiring Signavio, etc.). Merge trends are unstoppable, leading to the integration of process and task mining capabilities into a single platform. This not only enhances product capabilities but revolutionizes the customer experience in process discovery and improvement.
Evolution, Not Revolution:
Process Mining (PM) and Task Mining (TM) aren't revolutionary; they're evolutionary tools in process management, optimization, improvement, and automation. The refrain is clear: NO EVOLUTION = EXTINCTION, especially for large corporate entities. These technologies breathe life into methodologies like Lean and Six Sigma, propelling the entire process improvement industry forward.
In the grand tapestry of process improvement, Process and Task Mining emerge as indispensable threads, weaving together precision, evolution, and transformative potential.