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You're invited to our exclusive breakfast event in Madrid, Spain


Join ABP and IBM to understand how to resolve complex customer enquires and improve first contact resolution with IBM Watson

Date: 20.09.22
Location: Hotel Puerta América,
Avenida de América, 41 28002



Jorge Soares

ABP, Founder and CEO


Mark Henderson

ABP, Head of Strategy

Matt Newton.jpeg

Matt Newton

IBM, AI, Data Science & RegTech Technical Leader, EMEA

Event agenda

9:00 am


9:30 am

The move to Hyperautomation presented by Jorge Soares

9:40 am

IBM Watson Customer Care presented by Matt Newton

9:15 am

ABP Watson Demo and client success story

10:10 am

Second Life of Automation presented by Mark Henderson

10:25 am

Round table

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