THE JOB

 

Provide technical support to client solutions, integrated in a team. The successful candidate will be innovative, energetic, and able to adapt to new processes and procedures quickly. Clients will range from large multi-national enterprises to niche organisations, and projects include client focused short-term initiatives as well as major transformation programmes.

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THE MUST-HAVES

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• Strong technical skills.

• ECM and BPM concepts.

• Experience / skills related to operating systems and virtualization (Windows, Linux, AIX, VMware).

• Strong problem determination / problem isolation skills.

• Strong communication & collaboration skills.

• Fluency in several programming languages… and English.

 

THE NICE-TO-HAVES

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• Prior client facing experience as a support team member.

• Knowledge installing and administering IBM ECM and BPM software.

• Familiarity with other areas such as RPA, Rules Engine among others.

• Good communication skills.

• Good understanding of generic business work

• Self-learning capability.